Fike Achieves UTC Gold Supplier Status

Fike has achieved UTC Supplier Gold status, a program established by United Technologies Corp. (UTC) to facilitate and accelerate superior performance and to recognize suppliers for exceptional performance. The program features four achievement levels, with Gold being the highest achievable level.
 
"Fike has long been a supplier of pressure relief solutions to Pratt & Whitney, a UTC company," explained Penny Ursino, Fike applications manager, pressure relief & explosion protection. "Recently, Pratt & Whitney Rocketdyne worked closely with Fike to solve a specific challenge, and when they visited the Fike facility in Blue Springs, MO they were very impressed. They thought Fike could meet the Gold Supplier criteria and encouraged us to become involved in the program."
 
The UTC Supplier Gold program was developed in order to improve and reward excellent performance within the UTC supply network. The program has corresponding metrics in quality, delivery, customer satisfaction, and lean scores. 
 
"The process of achieving any of the performance levels includes an extensive performance analysis, self-assessment, market feedback on customer satisfaction and a GAP closure plan," continued Ursino. "In addition, we interact with many Pratt & Whitney personnel, and they were all interviewed as to what it was like to conduct business with Fike. The entire process was quite intense and thorough. We were excited to have reached their top performance level."
 
The benefits to suppliers who reach the Supplier Gold status include reward and recognition through exposure to UTC supply management leadership and leading industry publications, as well as Gold Supplier on-line tools.
 
"Fike is a dynamic manufacturing and services organization that provides engineered solutions for process safety and facilities protection globally," explained Chuck Kopoulos, Fike president and CEO. "We are recognized by customers as an industry leader and we are continually looking for ways to meet and exceed their requirements and expectations. This program is a great way for us to partner with a key customer to achieve a superior level of performance for both companies." 
 
Fike is a globally recognized supplier of products and services that protect people and critical assets from dangers such as fire, explosion, and over-pressurization. For more information, visit www.fike.com.