Key Technology & PPM Technologies Join Global Aftermarket Network

Key Technology (Key) and PPM Technologies (PPM), members of Duravant’s Food Sorting and Handling Solutions group, announce that their customer service teams have joined Duravant Lifecycle Services, a global aftermarket network that helps deliver enhanced local services from equipment purchase to installation, parts, service, maintenance, and performance upgrades as well as end-of-life replacement.

Being part of the network, Key and PPM customers will be able to further reduce operating costs, increase uptime, and improve equipment performance.

“When world-class food processing technology is backed by industry-leading service, it delivers maximum value to customers. The new Duravant Lifecycle Services network enables us to leverage the Duravant companies’ combined strengths to drive continuous improvement in our aftermarket offerings,” said Jack Lee, Duravant Group president - Food Sorting and Handling Solutions. “Our customers will continue to have access to the Key and PPM service teams they know and trust, and now enjoy even greater support and access to more services, wherever their food processing operations are located.”

Duravant Lifecycle Services comprises a wide range of service offerings including installation, field services, equipment upgrades and retrofits, preventative maintenance, technical and application development support, equipment audits and remote system monitoring, as well as operator training, service protection plans, parts sales and more.

The Lifecycle Services network includes leverage of all Duravant companies’ collective strengths to drive continuous improvement in their aftermarket offerings without requiring major effort or changes on the customer's part.