Endress+Hauser announces the release of more than 100 free, step-by-step instructional videos to its YouTube channel. Customers looking for quick solutions to commonly asked questions will now have the opportunity to view short videos covering all of the company’s core product lines - flow, level, pressure, temperature, and analytical. Videos covering Endress+Hauser’s recorder line and Fieldcare configuration software are also available.
The technical support team at Endress+Hauser, which includes highly skilled engineers, product specialists, and team managers, anticipate the “how-to” videos will help customers resolve issues and answer questions more quickly and efficiently. Most importantly, this extra arm of support will provide customers with an all-around better experience.
“Today our customers are looking for quick answers in order to become more efficient in their day-to-day work,” said Brian Walker, vice president of service, Endress+Hauser. “Providing our customers with these quick, instructional videos not only allows us to resolve customer problems more quickly, but also provides our customers with another avenue to seek our support.”
Customers can watch short “how to” videos on a variety of topics, from “How to change 4 to 20 mA current output” to “Commissioning a pH probe on the CM44 transmitter” and much more. Endress+Hauser will continuously upload new and helpful videos to the channel.
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