Rotex offers only genuine OEM parts, ensuring peak screening performance and preventing machine failures caused by sub-standard, generic replacement parts. All parts including screens and fabricated items (such as top covers and screen frames) are specifically-engineered for ROTEX screeners and their unique applications, increasing equipment life and operating efficiency
For after-hours emergencies, Rotex has introduced a Rotex staffed 24-hour Emergency Parts Line: 513-542-7278. Parts and service personnel are also available at [email protected] Rotex experts are also on hand for on-site technical and operation training and service, as well as for online operation and maintenance training.
In addition to Express Parts Service, Rotex offers machine refurbishment and rebuild services for upgrading existing Rotex machinery or as a lower cost alternative to purchasing a brand-new screener. Refurbishment services include a thorough multi-point inspection of all machine components, an accurate cost estimate prior to starting work, replacement, or reconditioning of all major machine components, and upgrades with the latest screening technologies. All work is guaranteed by a full, one-year warranty.
For more information, visit http://www.rotex.com or call 800-453-2321.