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Agilent-Davis Partnership Announced

June 24, 2009
Agilent Technologies Inc. has announced it has entered into a long-term partnership with Davis Calibration, a leading third-party calibration services provider offering a comprehensive set of calibration and repair services for test, measurement, and control equipment. Together the companies will provide calibration services for a wide range of test and measurement equipment, addressing greater than 90% of customer needs onsite. The companies will provide these services, covering greater than 80,000 individual model numbers, from more than 35 locations in the U.S. and Canada.

In today's economic environment, companies are looking to reduce the complexity and cost associated with the calibration and maintenance of test equipment. An effective way to do this is to use a single-source provider for calibration services. By focusing on a single supplier with the capability to perform the work on site, the costs associated with test equipment downtime, shipping and handling, order processing, calibration data retrieval, asset service history, and issue resolution are significantly reduced. However, until now, choosing a single-source calibration supplier who can cover the breadth and complexity of test instruments from various manufacturers has been a challenge.

"We have provided onsite calibration service for Agilent's breadth of high-performance test equipment," said Steve Aleshire, vice president and general manager of Agilent's Americas Service Operation. "But customers wanted us to expand our capability to address calibration of other manufacturers and types of test equipment--without diminishing the convenience, quality, and consistency they've come to expect. By drawing on Agilent's depth of knowledge and measurement expertise, combined with the reputation and breadth of capability offered by Davis Calibration, we can now address our customers' complete service needs, maintaining the convenience of a single point of contact throughout the process while reducing the total cost of their test equipment maintenance program."

"If customers could choose an OEM to calibrate their instruments it would be Agilent Technologies," said Mark Rohde, CEO of Davis Calibration. "But today the total cost of a maintenance program is driving customers to choose a supplier based not only on quality, but breadth of capability and onsite convenience. Choosing the Agilent and Davis partnership for calibration provides the highest confidence in meeting these three decision criteria. Now, with seamless delivery and one contract, our customers can get the combined coverage, cost benefits, and expected quality of the world's largest test and measurement service provider."

Services from both companies are ISO 17025 accredited and include the full range of calibration offerings required by commercial and government entities. Calibration capabilities cover electrical from DC to optical, flow, pressure, mass, temperature, and other physical/dimensional products.